Corporate Social Responsibility




Recently I was helping someone with my thoughts on the role of the government in corporate social responsibility. This resulted in an interesting discussion on the issues surrounding a new company bill introduced by the Indian Government. This bill requires companies above a 'certain' size to ensure that they spend at least 2 percent of their annual profits on corporate social responsibility (CSR) activities. While the 'certain' size of these companies remain to be answered, what got us talking about on a tangent was what would constitute as actual spending on CSR focused activities vs the so-called administrative support aka the 'overheads'. 

Now I have been in the development/non-profit sector for as long as I can recall and to me the word 'overhead' itself remains a highly undervalued term within my field. When I develop budgets for my work, more often than not, the question of administrative costs are reviewed a lot more closely than the work that we actually deliver. Yes the current economic scenario demands that in order to win programs, we ensure a competitive economies of scale. The flip side, in that however, is that most often measurable impact gets lost because then it becomes a matter of number game as opposed to the real return on that investment. I disagree with the notion that for nonprofits to run a successful activity, their overheads should be at minimum - that this should be equated per the ratio of what goes into an organization's 'overhead' vs the direct benefit of the activity. 

It is thus exciting to learn about the recent initiative by Guidestar, Charity Navigator and Giving Alliance wherein they mention that "the percentage of charity expenses that go to administrative and fundraising costs—commonly referred to as overhead —is a poor measure of a charity’s performance". Or more importantly the simple clarification on what these 'overheads' could include - that "they are important investments charities make to improve their work: investments in training, planning, evaluation, and internal systems".
 
This campaign that they propose is long overdue for the sector and I would be extremely keen to see how it unfolds in responses mainly from those outside of the nonprofit sector. In the meantime, if there is a specific charity that you are supporting - take a moment to review their work, their accountability, the risk factors - and then assess the real return on your investment.